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Privacy policy


INFORMATION WE COLLECT

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. 

  

HOW WE COLLECT INFORMATION

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated in the above paragraph only. 

 

WHY WE COLLECT PERSONAL INFORMATION

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations. 

 

HOW WE STORE, USE, SHARE AND DISCLOSE YOUR PERSONAL INFORMATION

Punk & Poodle is hosted on a third party online platform that allows us to sell our products and services to you. Your data may be stored through their data storage, databases and general applications if needed to perform certain functions. However, they may only use such personal information for the purpose of performing that function and may not use it for any other purpose. Any data stored is on secure servers behind a firewall. 

 

HOW WE COMMUNICATE WITH YOU

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

HOW WE USE COOKIES AND OTHER TRACKING TOOLS

More information on our use of cookies can be found on our cookie policy. ​

 

HOW YOU CAN WITHRAW YOUR CONSENT

If you don’t want us to process your data anymore, please contact us at hello@punkandpoodle.co.uk.

 

POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  

 

QUESTIONS AND OUR CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@punkandpoodle.co.uk.

 

DATA PROTECTION

In line with the Data Protection Act 1998, Punk & Poodle is registered as a Data Controller with the Information Commissioner’s Office.

Registration number: ZB372052